Enterprise Rent-A-Car ranks first among these rental car companies, and Alamo Rent A Car ranks second. All five contenders were evaluated on the same published criteria, and their weighted scores determine the order from highest to lowest.
IMPORTANT CONTEXTRental prices, deposits, vehicle availability, toll programs, and young-driver or one-way fees vary by location. Photograph the vehicle at pickup and return, confirm fuel and mileage rules, and compare the final price rather than the base rate.
01
EM
Enterprise Mobility
Enterprise Rent-A-Car
Best overall by weighted score
Enterprise ranked first in J.D. Power's 2025 airport-rental study and adds an unusually useful neighborhood network for replacement cars and trips that do not begin at an airport. Its 2026 ACSI score was less dominant, so it does not win every location, but coverage and service breadth make it the best default starting point.
Alamo tied for the highest 2026 ACSI score and is designed around vacation renters, with online check-in and skip-the-counter options at eligible locations. Its airport-focused network is less flexible than Enterprise's neighborhood coverage, but families and leisure travelers should compare it whenever the total price is competitive.
National ranked second in J.D. Power's 2025 study and its Emerald Club aisle model is the most compelling frequent-renter workflow here, letting eligible members choose a vehicle and bypass the counter. The tradeoff is price and footprint: it is optimized for airport business travel rather than bargain hunting or local rentals.
Avis tied Alamo for the highest 2026 ACSI score and has a strong airport network plus app and Preferred-member tools that can reduce counter friction. Its absence from J.D. Power's top three tempers the result, but a good local rate or corporate agreement can make Avis the most rational choice on a specific trip.
Hertz remains easy to find at major airports and its Gold Plus Rewards workflow can make repeat rentals faster. ACSI placed it in the middle of the current leading group rather than at the top, and value can be inconsistent, so it works best when its route-specific inventory, status benefits, or final quote beats the alternatives.
Three independent write-ins unlock an honorable mention. The 10 strongest active mentions are shown; inactive mentions archive after 12 months. At 25 monthly votes, a contender enters a scoring review for possible top-five promotion.
No honorable mentions yet. Repeated write-ins merge automatically.
THE SCORING
HOW ALL FIVE SCORED
The five criteria create the AI baseline. The community adjustment is then added or subtracted to produce the current published score.
Keep the criteria fixedSwipe to compare all five →
Criterion
#1Enterprise Rent-A-Car
#2Alamo Rent A Car
#3National Car Rental
#4Avis
#5Hertz
96
98
93
98
91
94
92
100
88
88
100
86
86
92
95
92
86
94
91
90
84
95
78
82
76
AI baseline scoreWeighted criteria result
94.5
92.0
92.0
91.7
89.4
Community adjustmentVote-share influence
0.0
0.0
0.0
0.0
0.0
Current published scoreBaseline + community
95
92
92
92
89
#1
Enterprise Rent-A-Car
95/100
AI baseline94.5
Community0.0
Published95
#2
Alamo Rent A Car
92/100
AI baseline92.0
Community0.0
Published92
#3
National Car Rental
92/100
AI baseline92.0
Community0.0
Published92
#4
Avis
92/100
AI baseline91.7
Community0.0
Published92
#5
Hertz
89/100
AI baseline89.4
Community0.0
Published89
Satisfaction · 30%Current independent customer-satisfaction results and trust.
HEAD TO HEAD
COMPARE THE TOP TWO
Select any two contenders above. We’ll line up what matters.
CONTENDER
EM
Enterprise Mobility
Enterprise Rent-A-Car
95
EM
Enterprise Mobility
Alamo Rent A Car
92
2026 ACSI
76
79 - tied highest
2025 J.D. Power
1st overall
Outside top three
Best for
All-around and neighborhood rentals
Vacation and family trips
Skip-counter path
ReadyPass and eligible locations
Skip the Counter where eligible
Main tradeoff
Not always the lowest rate
Limited neighborhood coverage
EM
Enterprise Mobility
Enterprise Rent-A-Car
95/100
EM
Enterprise Mobility
Alamo Rent A Car
92/100
2026 ACSI
76
79 - tied highest
2025 J.D. Power
1st overall
Outside top three
Best for
All-around and neighborhood rentals
Vacation and family trips
Skip-counter path
ReadyPass and eligible locations
Skip the Counter where eligible
Main tradeoff
Not always the lowest rate
Limited neighborhood coverage
WHY THIS ORDER?
THE RECEIPTS, NOT THE MYSTERY.
SummaRank compared current information from J.D. Power, American Customer Satisfaction Index, Travel + Leisure and the linked official or research references. Each contender was scored independently on the same five-part scorecard: Satisfaction 30%, Pickup 25%, Coverage 20%, Fleet 15%, Value 10%. The weighted total determines the published order from highest to lowest, and verified community voting can make a limited, visible adjustment.